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To correct this issue, reset the password for your cPanel or Plesk account. If you do not enter the correct user name, FileZilla does not produce a unique error. However, if you're not sure of your hosting account's user name, you can find it in the control panel for your cPanel or Plesk account. Your domain name must point to your hosting account. This happens by pointing your domain name's DNS A record to your hosting account's IP address. If you don't know precisely what that means, don't worry.
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To Check Your Domain Name's DNS Information You can use this information to check the issue.
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